About
Technology built for networks that serve customers.
Liberrex builds an enterprise platform that connects customer experience, frontline execution, customer intelligence and AI across distributed service networks.
We work with banks, insurers, telecom operators, public services and other organizations where teams, channels and service points have to operate together.
Our approach
Designed from real operations.
Liberrex starts from a simple principle: tools should follow how organizations actually work — across customers, teams, service points, data and systems.
The customer journey, what teams need to do, and what the organization needs to decide stay connected, including where AI can remove friction.
01
Customer
What is happening in the customer journey?
02
Teams
What needs to happen on the ground?
03
Direction
What does the organization need to understand or decide?
What we build
Four connected product families.
01
Customer Experience
Manage appointments, queues, customer flow, service interactions and feedback.
Explore Customer Experience02
Workforce Experience
Give frontline teams the priorities, knowledge and tools they need to execute better.
Explore Workforce Experience03
Customer Intelligence & Engagement
Turn customer data and signals into decisions, actions, journeys and engagement.
Explore Customer Intelligence & Engagement04
AI & Agents
Automate interactions, assist employees and analyse conversations with AI.
Explore AI & Agents
Our story
From customer-flow software to a broader enterprise platform.
2020
Foundation
Liberrex is founded around a concrete customer-flow problem.
First products
Service flow
Queue management, appointments and service-flow operations.
Expansion
Customer experience
Customer experience capabilities expand across distributed networks.
Broader platform
Connected scope
Workforce execution, customer intelligence and engagement are added.
Today
AI & Agents
AI & Agents extends the platform across automation, assistance and conversation intelligence.
Liberrex today
A platform built for distributed service networks.
Liberrex works with organizations where customer experience and operational execution happen across multiple sites, teams and channels.
Founded
2020
Location
La Goulette, Tunisia
Focus
Distributed service networks
Locations
Our office in Tunisia.
Tunis
50, Rue Platon, Zone Industriel Khaireddin Bacha, La Goulette 2060
See how Liberrex fits your network.
Explore the platform or speak with our team about how Liberrex can fit your operating model.